This article aims to expand on the work of the Kellogg Commission by exploring the effects of student participation in community-based organisations (CBOs), from the perspectives of organizations themselves. The authors note that despite heightened interest in the role of PSE institutions in civic renewal and community engagement relatively little concrete information about the relationship between PSE institutions and CBOs is available. The authors make a number of recommendations to support positive outcomes in experiential learning programs including stressing the importance of a single point of contact for CBOs working with PSE institutions.