This thesis is a descriptive case study and analysis of the process of conducting an evaluation utilizing the Twelve Attributes of Effectiveness framework. An explicit assumption was made that the Twelve Attributes of Effectiveness framework works and is a useful tool for evaluation. The setting for this study is the Garden Gate Residence program set within the context of the Victoria Cool Aid Society in Victoria, British Columbia. Although an evaluation was conducted of the Garden Gate Residence program, the focus of this thesis is on describing, discussing and analyzing the process that I, as manager, experienced in conducting this evaluation.This case study answers the research question: Can utilization of the Twelve Attributes of Effectiveness framework result in a process that demonstrates the adequacy of the framework as an evaluation tool for the small, non-profit social service program? It concludes that using a participatory approach to planning and implementation as well as understanding the program from a theory-driven perspective are important facets in the application of the framework.